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Frequently Asked Questions |
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Q: How do we book your home? A: 1) Check availability here 2) See our rates and fees here 3) E-mail or call us with your dates 4) Complete booking form here 5) Submit booking form, pay via check, Pay Pal, credit card 6) Have a great vacation
Q: Do I have to arrive and leave on a Saturday or Sunday? A: Arrival and departure dates are flexible.
Q: Does the house have it's own pool? A: No. But the community pool and hot tub are only a few steps from our door.
Q: Are linens provided? A: Yes, the home is fully furnished with bedding and towels
Q: Is the kitchen fully equipped? A: Yes, the kitchen has enough utensils to cater 10 people. It also has a dishwasher, full size stove and oven, fridge freezer, microwave, toaster plus all the normal items you would find in a kitchen.
Q: Is there any where to park? A: Yes, plenty of parking in front of the house
Q: Can I park campers and trailers in Emerald Island? A: No, for now large vehicles and trailers are to be parked off site, this may soon change.
Q: Are pets allowed? A: We are sorry but no pets are allowed. We are animal lovers but you have to appreciate that there are guests who are not, and who may be allergic to animals.
Q: Are there laundry facilities? A: Yes, there is a washing machine, dryer, iron & ironing board.
Q: Are there TV's in the bedrooms? A: Yes, each bedroom has cable TV, some with DVD players
Q: Is there a supermarket nearby? A: Yes, Winn Dixie, Publix, and Super Wal-Mart.
Q: Are there any restaurants close by? A: There are more than I can list here within a short drive. Just to name a few Outback, Cracker Barrel, TGI Fridays, Carrabba’s, Ihop, some restaurants also deliver to the house.
Q: Where can I play golf? A: There are many golf courses nearby within a 10 to 20 minute drive. You can make tee time reservations at the clubhouse, some offer discounts for guests of Emerald Island.
Q: How far is it to the Disney Parks and other attractions? A: The Disney Parks are less than 4 miles away, the other attractions are only a 15 to 20 minute drive.
Q: Do I need to clean the house on arrival? A: No the house will be clean when you arrive, also there will be things to get you started like trash bags, dishwasher detergent, bath tissue.
Q: If I have a problem on arrival or during our stay who do I call? A: Prior to your arrival you would have been sent instructions on location, driving directions etc, you can find a telephone number for our management company, they are near by and available 24 hrs. for emergency’s
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